All industries

Booking, function enquiry and customer response systems for restaurants and cafes

Most calls during service ask the same things: hours, bookings, function questions. Capturing those without pulling staff away from customers is the goal.

Automate Restaurant Enquiries

Where leads, time, or money usually leaks

Calls during service

Repeated questions about hours

Booking requests

Function enquiries

Website visitors not enquiring

Staff interruption

The systems that usually move the needle

Booking enquiry flow

Structured form for booking requests with date, party size, and notes.

AI reception

Handles approved FAQs, captures booking details, and routes function enquiries.

Website form

Clear enquiry form on the homepage and bookings page.

Function enquiry form

Dedicated form for events with date, headcount, dietary needs, and budget.

FAQ handling

Approved answers for hours, parking, dietary options, and venue questions.

Follow-up messages

Reminder or thank-you messages after a booking or function.

Local SEO pages

Service and location pages that help nearby customers find the venue.

Booking and function enquiry flow

  1. 1

    Visitor submits enquiry or function form

  2. 2

    Date, party size and notes captured

  3. 3

    Manager gets a clear summary

  4. 4

    Confirmation or follow-up sent automatically

Start with what fixes the biggest leak

Booking enquiry flow + function form + FAQ handling

Starting prices for restaurants & cafes

  • AI reception from $297–$499/month, setup from $300
  • Website upgrades from $1,500
  • Booking and function enquiry flows quoted by scope
See full pricing

Common questions for restaurants & cafes

Can the AI take a booking directly?
It can capture the booking request and send it to your team or your booking system. Whether it confirms automatically depends on the booking platform you use.
What about function enquiries with lots of detail?
A function enquiry form captures date, headcount, dietary needs, budget, and notes upfront so the manager can reply with a real proposal, not chase basics.
Will it interrupt service?
No. The point is the opposite — fewer calls during dinner because the system has already captured what most callers ask for.

Want this built for your restaurants & cafes?

Book a free growth and automation audit. We will recommend the simplest first system to fix the biggest leak.

Book a Free Audit