Answer and Capture
Missed the call? Keep the job anyway.
A text goes out within seconds of a call dropping. They get a reply, you get the details, and nobody has to remember anything.
The problem, in your words
“A missed call leaves you nothing. No name, no job, no idea whether it was worth ringing back. So it sits there. Meanwhile they’ve moved on to whoever picked up.”
If that sounds familiar, this is the system that fixes it. Here is exactly how it works.
What is included
What you get
How it works
The workflow, step by step
A call rings out while you’re on a job
Text sent in about 6 seconds: "Sorry I missed you, I'm on a job. What's the problem and what suburb?"
Customer replies, details captured in writing
You’re notified so it doesn’t sit all day
Follow-up task created automatically
Made-up example. The real one gets built around your business.
Example in practice
What this does NOT do
- Can’t recover a call from a blocked number or a landline that won’t take texts.
- Doesn’t guarantee a reply. Some people don’t answer texts either.
- SMS costs about four cents a message, charged at cost on top.
The cheapest thing we do
This is the cheapest thing we do, deliberately. It's the easiest one to test whether any of this works for your business.
Pricing
Setup $150 one-off. Managed service $99/month. SMS at cost, about 4c per message. This is the cheapest system in the catalogue and usually the fastest to pay for itself.
What changes the quote
- Monthly message volume
- One number vs multiple
- Whether replies route to dashboard or just your phone
All prices are in AUD and exclude GST. Telephony, SMS, advertising spend and third-party software are charged at cost and confirmed in writing before any work begins.
FAQ
Questions about Missed-Call Text-Back Automation
Who writes the message?
How fast does it send?
What if it’s an existing customer?
What if they reply with something complicated?
How do opt-outs work?
What goes with this
What usually goes with this
This is the cheapest thing we do. Most people add the follow-up system next so the leads don’t go cold.
Ready to fix this?
Book a free audit. We look at your setup and confirm whether Missed-Call Text-Back Automation is the right first move, or if something else is leaking more.