Home/Solutions/Answer and Capture/AI Website, WhatsApp & Social-Media Chatbots

Answer the message before they close the tab.

Chat on your website, WhatsApp and social messages, answering approved questions and collecting job details around the clock.

Enquiries arrive in four places now — website, Facebook, Instagram, WhatsApp. All different inboxes, none of them checked at the same time. A question at 8pm gets answered at 9am, and by then they’ve booked someone else.

If that sounds familiar, this is the system that fixes it. Here is exactly how it works.

What you get

Answers approved questions about services, areas and process
Collects job details in the same format as every other channel
Hands over to you when it’s out of scope
Routes everything into one list rather than four inboxes

The workflow, step by step

What kicks it off

A message arrives on your website, WhatsApp or social

What gets written down

Bot answers approved questions and collects job details in the same format as every other channel

What runs on its own

Routed into one list rather than four inboxes

Where you step in

Hands over to you when it’s out of scope

Where it ends up

Lead captured with full conversation attached

Made-up example. The real one gets built around your business.

Example in practice

Diagram showing a chatbot answering a website visitor’s questions, collecting their details, and routing the enquiry to the CRM.

What this does NOT do

  • WhatsApp Business API and Meta messaging have their own approval processes, message-window rules and per-conversation charges set by Meta. Those are outside our control and outside our fee.
  • It answers approved questions only. It doesn’t improvise.
  • It won’t take payments.

Pricing

Setup, one channel$350
Setup, three channels$650
Managed service$199/month

WhatsApp Business API and Instagram/Facebook messaging have their own approval processes, message-window rules and per-conversation charges set by Meta. Those are outside our control and outside our fee.

Setup, one channel $350 one-off. Setup, three channels $650 one-off. Managed service $199/month. WhatsApp Business API and Instagram/Facebook messaging have their own approval processes, message-window rules and per-conversation charges set by Meta. Those are outside our control and outside our fee.

What changes the quote

  • Number of channels (website, WhatsApp, social)
  • Depth of FAQ training
  • Message volume
  • CRM integration complexity

All prices are in AUD and exclude GST. Telephony, SMS, advertising spend and third-party software are charged at cost and confirmed in writing before any work begins.

Questions about AI Website, WhatsApp & Social-Media Chatbots

Which channels?
Website chat, WhatsApp Business, Facebook Messenger and Instagram DMs.
Will it sound like a robot?
It’ll sound like whatever we write. Plain and short works better than chatty.
Can I take over a conversation?
Any time. You’ll get notified.
What about the Meta charges?
Meta bills per conversation on WhatsApp Business. We’ll show you the current rates before setup — they change and they’re not ours.

Ready to fix this?

Book a free audit. We look at your setup and confirm whether AI Website, WhatsApp & Social-Media Chatbots is the right first move, or if something else is leaking more.

Book a Free Audit